Refund & cancellation policy

Last updated: 9 November 2026

Every website is made personally for you with your own photos, videos and words, so please read this before you pay.

Cancellation

You can cancel an order any time before your website links are delivered. Write to us with your order email and we will refund the full amount.
Once the links are delivered, the order cannot be cancelled because the personalised website has already been created.

When you get a full refund

You were charged but did not receive your website links, and we cannot deliver them.
You were charged twice or more for the same order.
The website does not work because of a problem on our side and we cannot fix it within 48 hours of you telling us.

When refunds are not given

Change of mind after the links are delivered.
Mistakes in the content you entered (spelling, wrong photos, wrong date). Websites cannot be edited after payment, so please review everything before paying. Contact us and we will try to help where possible.
Websites removed because they broke our Terms of use (for example, content uploaded without permission).

How to ask for a refund

Email anmolchugh7898@gmail.com within 7 days of payment with the email you ordered with, the amount, and the payment reference (UPI reference / transaction ID).
We reply within 2 working days. Approved refunds are sent to the original payment method (or the UPI ID you paid from) within 5 to 7 working days.

Questions? Write to anmolchugh7898@gmail.com or see our contact page.