Shipping & delivery policy
Last updated: 9 November 2026
Digi Tohfa sells a digital product: a personalised gift website. Nothing is shipped physically.
How you receive your order
- Once your payment is confirmed, your website is created automatically.
- You get two links: the link to send to the person you are gifting, and a private preview link only for you.
- Both links are shown on the order confirmation page and sent to the email address you entered. If WhatsApp delivery is available, they are also sent to your WhatsApp number.
Delivery time
- For payments confirmed automatically, links are delivered within a few minutes.
- For UPI payments that we verify manually, links are delivered within 24 hours of payment, usually much sooner.
- If you have not received your links within 24 hours of paying, please check your spam folder, use the “Lost your link?” page to get them again, or contact us.
When the website opens
- If you choose a countdown, the website stays locked until midnight (on the visitor’s device) on the occasion date. If you choose “right away”, it opens immediately.
- If you chose countdown surprises, one unlocks each day in the days before the occasion date.
- The website stays online for at least 12 months after the occasion date.
Your responsibility
- Please enter a correct email address and WhatsApp number. We are not responsible for delays caused by wrong contact details, but we will resend links on request.
- Delivery charges: none. The price you see at checkout is the full price.
Questions? Write to anmolchugh7898@gmail.com or see our contact page.